The global next generation network (NGN) equipment market is anticipated to grow at a CAGR of over 11% over the forecast period. Increasing preference to rising profit margin and customer satisfaction in telecom service providers are anticipated to drive the next generation network equipment market. The concept of NGN has been initiate and designed for traditional telecom operators to become more than ISP and to operate with the customer needs driven model in order to survive the challenges.
These
services have become popular among service providers for the reason such as the
need to deal with customer service and retention, and integration with new
IP-based frameworks. NGN provides telecom service providers with tools that
would intensify customer experience and loyalty.
Depending
on the type of customer, The NGN customer terminal equipment can be an end user
terminal device, a gateway for a corporate network, a gateway for a home
network or a gateway for a vehicle LAN. NGN customer terminal equipment will be
ICT-enabled i.e. services are IT based and connectivity CT based, but with the
capability to simulate or emulate the traditional telecom communication
services.
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For
individuals, the customer terminal equipment comprises the end user device or
home device. For instance legacy terminals, SIP phones, soft-phones such as a
programmed phone on a PC, IP phones with text capabilities, set top boxes,
multimedia terminals, and PCs.
For
an enterprise, the customer terminal equipment is a gateway which is capable of
providing the services being provided today by integrated PBX and company webs
separately. For instance, short number dialing, hunting list, webinar, on-line
exhibition.
For
home networks, the customer terminal equipment comprises the home gateway and
home devices which are capable of providing the services being provided today
by telephone and home webs separately, for instance short number dialing for
each family member, and family news.
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Rising
demand for new advanced technology for supporting services such as M2M and
cloud is expected to propel the growth of the market over the forecast period.
Growing number of mobile subscribers are putting further pressure on these
systems; thus the network needs to be more scalable, agile, and diversified. 5G
will empower new business opportunities by adopting diverse ecosystems in all
dimensions.
Telecom
service industry depends mostly on NGN equipment’s for providing enhanced value
proposition. Telecom services providers have been investing in these
equipment’s to differentiate their service offering in heavily competitive
market and drive lucrative revenue growth.
Validation
of telecom service subscribers through advanced identifiers and hot provisioning
will be major drivers for these equipment’s owing to increasing importance of
data security and privacy. Customer demand, cost reduction, and competition are
the key factors driving telecom sector to evaluate their business support
system-operation support system gap and increase their spending to close it.
Increasing
requirement of service quality improvement, service offering expansion, and
faster market time for telecom service market might shape the necessity for
these systems over the forecast period. Growing adoption of convergent billing
systems, rising demand for customer care services, and fast growing telecom
industry are among the key factors expected to drive global next generation
network equipment market.
Most
crucial challenge confronting telecom operators is optimization of these
processes, platforms, and systems. Difficulties in integration of legacy
systems with these advanced systems and the regulatory issues may hamper market
growth over the forecast period. Operations support systems offer assurance,
service fulfillment, and network monitoring & design.
Business
support systems can be further sub-segmented into order management, revenue
management, product management, and customer management. Service assurance and
service fulfillment solutions are anticipated to NGN equipment market.
Geographically,
the global new generation network equipment market is segmented into North
America, Asia Pacific, Latin America, Middle East and Africa, and Europe. Asia
Pacific is expected to be key growth region over the forecast period owing to
existence of large customer base and evolving telecom industry. Middle East
& Africa and Latin America are also anticipated to witness substantial
growth over the forecast period.
The
key market players dominating the global market for next generation network
equipment include Alcatel Lucent S.A., Huawei, Hewlett-Packard Company, Formula
Telecom Solutions, AT&T Inc., Amdocs, Cisco System, Cerillion, Elitecore
Technologies, and comptel, while other prominent players include ZTE, WebNMS,
Tech Mahindra Limited, IBM Corporation, Oracle Corporation, OpenCloud, Mycom,
Tata Consultancy Services Limited, and LohNet Systems.
Mergers,
acquisitions, and strategic alliances are the key strategies by top market
players to boost their service offerings. Vendors also emphasis on providing
niche services and have strong support teams in order to sustain their market
shares.
In
2014, Huawei, Ericsson and Nokia Siemens & Network formed a strategic
alliance to offer OSS interoperability, which will help operators reduce costs.
In 2013, Ericsson acquired Telcocell and Thailand-based TelOSS consulting,
while Amdoc acquired Celicite to increase its product portfolio further into
network software market.
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